1. The deposit for standard and enclosed shipments may be paid by online check, credit card or through PayPal.com. The balance is due upon the delivery of your vehicle by the carrier.
SELECT PAYMENT METHOD:
___ Credit Card Information if Applicable:
Name on Card: ______________________________________
Card Number: _______________________________________
Exp. Date: ______________
Card Holder Street Address: ___________________________
Card Holder Zip: _________________
CVV#:______ (3 digit code located on reverse of credit card)
Signature: _________________________ Date: _________
___ PayPal Payments if Applicable:
Visit www.PayPal.com to complete your payment. Make payments to AutoZipper using the PayPal e-mail payments@autozipper.com.
2. Normal pick up time frames are contingent upon service level. All dates that are given are an approximation. We cannot guarantee exact dates when your vehicle will be picked up or delivered. There are many factors that affect the pick up and delivery dates (weather, traffic, maintenance, delays, etc.). What we can give you is an approximate time frame. If for some reason we cannot handle the shipment of your vehicle, we guarantee a full refund of all monies paid after 30 days time.
There is a MONEY BACK GUARANTEE if we cannot assign a carrier to move your vehicle within 30 days from the first available pick up date. Once the 30 days is up, you have the option to either keep the order open for the transportation of your vehicle(s) or cancel the order. Refunds will be processed within two business days.
3. A $150.00 fee is applied to all vehicles that are non-operational. This fee is included in the price when the non-running vehicle indicator has been selected. If by any chance the vehicle is non-operational at the time of pick up and was not first specified, additional fees may be applied.
3a. This term also applies to the type of vehicle selected. Some prices vary depending on the type of vehicle. Upon the pick up of the vehicle, if the type of vehicle does not match the vehicle specified in your booking, additional fees will be applied. Please carefully confirm your selections.
4. All cancellations must be made in writing. Once a carrier has been assigned for pick up and transport of the vehicle, the deposit will no longer be refundable as we have handled our obligation of the transportation. Extenuating circumstances for refund may apply on a case-by-case basis.
5. AutoZipper and the carrier are not responsible for any personal goods placed in the vehicle.
6. The carrier transporting the vehicle is fully insured. The carrier is responsible for the vehicle while the vehicle is in their possession. AutoZipper is not responsible for any damage to the vehicle. Any insurance claims should be filed with the carrier's insurance. Carrier insurance usually does not cover any "Act of God" damages. Each claim case is different and should be taken care of with the carrier's insurance. Please contact AutoZipper in the event of any damage so we may assist in the assistance of all viable claims.
7. The transportation of your vehicle is door-to-door. There will be times when a carrier will not be able to drive to a certain destination and will arrange with the customer to meet at another destination (gas station, grocery store, etc.).
8. Typically carriers will call 8 to 12 hours before they are able to pick up your vehicle. At this time they will arrange the exact location where the vehicle will be picked up and delivered. If the vehicle is not present at the time the carrier is scheduled to pick up the vehicle, the deposit will not be refunded and will be given to the carrier. If the appropriate person is not present to pick up the vehicle at the time that the vehicle is delivered, the vehicle will be stored at the owner¿s expense until it can be secured for pick up by the recipient.
9. There should be a pick up and delivery inspection done by both the carrier and the person responsible for the vehicle. The carrier will have an inspection sheet for you to sign. At this time, you should do the inspection along with the carrier. No one is responsible for damages not noted on a poorly reviewed delivery receipt. According to federal law these results are considered final upon signature. Make sure to inspect the vehicle carefully.
10. Customers are responsible for the prep of their vehicle. The carriers are not responsible for any items or parts falling off of your vehicle during the transportation. The vehicle should be shipped with a half a tank of fuel or less.
11. AutoZipper is an agent for you, the customer. We arrange for the transportation of your vehicle by finding an appropriate carrier. We do not physically move your vehicle. Our services end when the carrier is assigned your order, contacts you regarding pick up, and subsequently delivers your vehicle. AutoZipper is not responsible for rental car fees of any kind.
12. The customer agrees that the information given to AutoZipper is correct. Any information not provided about the vehicle that might affect the transportation will result in additional fees.
AutoZipper thanks you for transporting your vehicle with us.
Please sign and fax back to 562-430-4852
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Signature and Date